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Opportunity and customer desposite usage

edited Nov 22, 2019 10:25AM in CRM

Hello everyone.
It look like customer deposit can be used to take initial deposit for purchase. Our business can really use this feature. But it seems like you can generate Customer Deposit directly from Prospect or from opportunity record.

We are thinking about utilizing Opportunity to turn lead into a prospect.

My questions are:
1. How is Opportunity used in NetSuite? Is it used to track businesses in pipeline? How does creating Quotes or Invoice from Opportunity affects the reporting?

2. Is there a difference between creating quote from Prospect vs. creating quote from opportunity?

3. How can Customer Deposit be integrated from Opportunity or Prospect? It seems like there are multiple steps that must be taken to apply customer deposit but most importantly, it can only be applied to an invoice?

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