Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Customer Retention
I thought I would reach out and see if folks have any ideas on how to best handle customer retention. I have seen some new companies such as mineful.com, but I would like to see if we can do this within Netsuite.
My initial thought was to have a report calculate customer ordering frequency and then group that for a sales campaign. This can be done, but not easily as you inevitably need to group the search results and Grouping cannot use a search that has a field that is grouped. You can get the Internal ID and then export the results and import and flag a field; but not a lot of fun.
0