Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Referrals, Groupon practices

edited Nov 22, 2019 10:25AM in CRM

Hi all, my company is hoping to implement a referral program similar to Groupon's.  Specifically, we want customers to receive company credit when they refer new business to us, triggered by a first time order for a new customer.  We want this program to work whether order is entered in the UI by a sales rep or placed through our site via a customer's unique "referral link."

We do not want to use the Sub-customer functionality because of the accounting nightmare it creates. Further, we want this program to be as flexible as possible (dollar amount not set in stone) and we'd like to notify the referring customer automatically on credit creation.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders