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Unable to mail customer from the system - Failed - delivery failure

edited Nov 22, 2019 10:25AM in CRM 1 comment

We received notice from a customer that wasn't recieving our emails though she hasn't opted out nor put us under spam.

Campaign response is Failed - delivery failure.

So I guess it's not spam.

But we emailed her directly from our company account and she can receive emails.

Any ideas how I cant track down the problem?

Regards

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