Discussions
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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
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Commission & Former Staff
We have had a couple of sales reps leave and management has asked me to set the sales rep on a few accounts to "House" to prevent the wrong person getting commission if the account is re-assigned.
I vaguely remember our NetSuite consultant mentioning some functionality of NS in regards to this. Something about the set up that a new employee or newly assigned sales rep won't earn the re-occurring commission earned by the previous rep? Creating an employee for "house" to assign to these records shouldn't be necessary...I just can't remember why/how.
I have been searching the NS support site and cannot find any documentation about commissions and former employees/sales rep reassignment. Anyone have experience with this? This is the first quarter we will be using the commissions pieces of NetSuite.