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Edit Case Field Upon New Message/UserNote Via Script?

edited Nov 22, 2019 10:24AM in CRM 2 comments

We have a custom field on the case entity that I need to update whenever a user adds a new message/user note/file to the case.

I have used beforeSubmit functions to update fields on the case record, but can I use this same approach on the message and note entities?

In looking at the record browser - I don't see the CASE as being a join to either messages or notes.

Any guidance would be appreciated.

Thanks,

Greg

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