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Try Intelligent Payment Automation – Fee Free For Your First Month
Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
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Case Escalations - Teams and Metrics
Hello,
We use Case Management extensively in NetSuite. We are using a custom "team" field to help distinguish the progression of a case from team to team. The result is the "assigned to" is consistently changing to the rep who is currently working on the case. The limitation with this is all of our reporting is done via system notes and we are not using the native case escalation functionality available in NetSuite.
We are hitting some road blocks in using case escalations for NetSuite. We are trying to do extensive metric reporting (time case was in one team before being escalated, etc.) and also being able to report at the team and individual rep level.
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