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What's the best promotion to use for free shipping?

edited Nov 22, 2019 10:24AM in CRM 2 comments

Hi,

      Does anyone know the best promotion (item based, order based or standard) to use for a free shipping discount?  So basically we are offering any customer free shipping if they order $50 or more of our scratch and dent items (we created a saved search for this and uploaded to promotion).  Sometimes the promotion works and sometimes it does not....Not sure if we are using the wrong kind of promotion or what....Please help.

Thanks you for your help.

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