Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Handling Email Bounces?
What is the best way to handle undeliverable email bounces? Ideally I would want NetSuite to delete the contact email address and do something like flag the contact as inactive or disassociate it from that customer's record. Our customers are always businesses, not individuals, and our contacts are customer employees. With turnover it can be difficult to keep our records accurate and email bounces are a almost always a sure sign that contact is no longer valid for a given customer. I've looked through many NetSuite help articles and can't seem to find a clear way to maintain our contact
0