Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attach only Customer's Sales Orders to Cases
When we first started testing Cases, we were able to pull up a test that we had sent and view a list of Sales Orders for that person (by selecting Type Sales Order and clicking on the "Tran No" drop-down next to it), but now that we're up and running (live) with Cases, when we go to view Sales Orders for a customer (by selecting Type Sales Order and clicking on the "Tran No" drop-down next to it), ALL Sales Orders appear in the list and not just Sales Orders matching the customer that the case is about.
Why or how did this change and how can we change it back?
0