Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Customer Password Resets
We're trying to come up with a better process for our employees to manage customer records without having to manually set or reset customer passwords.
Right now, any time an existing customer's email address is changed, the password needs to be changed. Also, for new customers, if we wanted to give the customer access to our webstore, the employee would have to manually set the customer's password. We don't want employees manually setting customer passwords.
Customers are able to request a password reset online which triggers an email to the customer with a URL that directs the him or her to a password reset page.
0