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Promotion Codes and Multiple Price Levels

edited Nov 22, 2019 10:23AM in CRM 1 comment

We have the Advanced Promotions Module but have an issue with trying to do item based discounts. 

We have four pricing levels set up on items, like this :

Level 1 - 0% Discount (Base Price)
Level 2 - 5% Discount
Level 3 - 10% Discount
Level 4 - 20% Discount

Using pricing groups our customers are set up to automatically pull through one of these pricing levels onto the sales order.

However, when we create a promo code to give a 30% discount off an items Base Price, if a customer assigned to Level 4 uses the code it adds the 30% discount to the 20% discount they already get.  Their total discount is then 50%, which can be below our cost price.

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