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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Disabling Group E-Mails
Hello.
I am using an Employee Group and setting it to a Support Group so that it shows in our Assigned To for cases. We are using this group to enable reporting for case management as a group, but we also use it as an Unassigned Queue.
So for example:
We create an Employee Group named Test Group
We add 5 employees to it
When a new case is in NetSuite, it assigns to Test Group
An employee in that group claims the case
Any edit/update made to any cases in the Test Group e-mail out to everyone in the group. Is it possible to disable that from e-mailing the entire team every time a case is created/edited when
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