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Customer Profitability
Can anyone tell me exactly which transactions affect the Customer Profitability report? Besides invoices and item fulfillments – does it include credit memos, returns, discounts, shipping, landed costs, etc.? Or is it basically just an inventory profitability report that’s broken out by customer?
Please note: I would test this out myself but it would take a week just to get the test data setup (we're in the implementation stage), so I’m hoping others can fill me in on what’s really included in the report - and what’s not included. The online help just says “The Customer Profitability Detail report shows cost, revenue and profit dollar amounts categorized by customer.” No help there.
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