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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Customer Service Reports Poor or is it me?
Hi,
I am trying to create some decent customer service reports and the flexibility is poor. There are a very small selection as standard (not even a case activity by customer report!). The biggest bugbear I have is that I want o create a report with columns to show the case count by varous criteria with monthly totals. I can do this with many of the financial/sales reports thanks to the "column" filter. But this does not appear on any of the case activity reports or searches...
Am I missing something or is this a feature enhancemenet request..?
thanks,
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