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Case form will create new companies but not individuals
We have setup an online case form. It will be used by a mix of people who have accounts and who don't. I deselect "Create Customers as companies" and it will never create a new customer, it just assigns them as anonymous.
For a form I have where I want it to be only used by companies and thus have "Create Customers as companies" selected, it works fine and either creates a new company or matches to an existing one as needed.
Why does it work with companies but not individuals?
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