Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Porblems with lead/case form links and existing customers
Hi not sure if this is a really obvious mistake I have made but, created about a month ago a set of forms for enquiry's using lead form linking into a case form (to get around the stupid unsubscribe form email campaigns which we need for urgent product updates/firmware).
In the link was the information from the email, first name and last name fields so that the case form would automatically be populated and only the actual subject and enquiry needed to be filled in. And the duplicates rules would merge the two records.
This was working fine (running on two of our websites) until we noticed yesterday it was not working properly on one website, the email would be filled in on the case form but the first and last name fields were left blank.