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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Online customer form overriding Lead information and existing customer
I have an online customer form for event registration which includes these fields
1. COmpany name
2. First Name
3.Last Name
4. Email
5. Phone
What happens is....
If we have an existing LEAD of that same company, the information entered into the ONline Customer Form will override the existing LEAD information that we have and also create a CONTACT with the same information under the LEAD.
I want to have a relationship of 1 LEAD to many contacts but because the ONLINE CUSTOMER FORM does not differentiate LEADS from CONTACT and I cannot specify CONTACT FIRSTNAME, CONTACT LASTNAME, everything gets overridden into the LEAD record. Help...
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