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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
"Insert Solution" available to Admins only :(
My support admins are setting up a series of Solutions to be attached to cases.
When the developer of these solution is logged in as a NetSuite admin she can see the option to "Insert Solution" on the custom case form, but when she's logged in using her "Technical Support" non-admin role she cannot see that option on the form.
I've looked at roles, case forms and all kind of thing but I cannot find anything to suggest why this might be the case (excuse the pun). Can anyone tell me where the option to allow specific roles, or at least non-admins to see the "Insert Solution" option might be?
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