megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Custom Record Online Form - HTML Template. Cannot pass parameters

edited Nov 22, 2019 6:16PM in CRM 9 comments

Hi there.

I am trying to create a custom HTML template for a custom record type.

I have been able to create the layout, and have the form submit.

My problems are this:

I need to have 2 hidden fields - customer and group.

I would like the 'Customer' value to be passed from the URL sent in an email to the customer.  The group field then sets depending on the customer selected.

This works fine when using the standard NS form layout, however with my custom layout it is not working.  Both parts don't work - the parameter won't pass, and even when I select a customer, the group field is not populating.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders