Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Problems Intepreting punctuation characters & <Return> in HTML templates
Hi
I am experiencing some difficulties sending out email campaigns and wondered if you can give us some advice, based on your experience.
We normally send out campaigns via our Netsuite back office. They go as HTML. The document is edited in Microsoft FrontPage using both a WYSIWYG interface and HTML. I have to edit the HTML to replace certain punctuation characters with codes in order for them to display i.e.:
‘ (left single quote) is replaced by ‘
- (hyphen or dash) is replaced by - and so on
I have to do this for ‘ ‘ – © € !
It is weird because FrontPage and Netsuite already swap & for the code & yet they don’t swap the other characters. I think it is due to using a UTF-8 character set, which I believe is universally accepted by email browsers.