megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

CNAME redirection to NS web store & Email SETUP

edited Nov 22, 2019 6:05PM in CRM 1 comment

We did CNAME and point our store to NS (shopping.netsuite.com) as per instructions in Help.
While all working O.K from this side we started to have the troubles with our e-mails that going from NS.
When we sending INVOICES OR SUBSCRIBE MESSAGE from NS it came up with address from:
sales@shopping.netsuite.com INSTEAD of sales@roxcell.com.au while in
Home->set preferences -> From Email Address it set to be sales@roxcell.com.au.

We tried to change sales to another e-mail and found that it defiantly picking up e-mail address from that field but ALWAYS replacing

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders