Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
messages.netsuite.com
Hi everyone,
When we send an email from NS to a customer the reply path is something like this:
John Smith <messages.123434.11234.we5kj34kj3@messages.netsuite.com>
I understand that the point of this - the reply email gets logged in NS and also sent to the users email account directly e.g. john.smith@company_name.com
Question: we do not wish to have the email logged in NS, so is it possible to have the reply path as john.smith@company_name.com
(so in other words no mention of the netsuite domain in the email adress, which sometimes confuses the customer)
0