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messages.netsuite.com

edited Nov 22, 2019 6:06PM in CRM

Hi everyone,

When we send an email from NS to a customer the reply path is something like this:

John Smith <messages.123434.11234.we5kj34kj3@messages.netsuite.com>

I understand that the point of this - the reply email gets logged in NS and also sent to the users email account directly e.g. john.smith@company_name.com

Question: we do not wish to have the email logged in NS, so is it possible to have the reply path as john.smith@company_name.com

(so in other words no mention of the netsuite domain in the email adress, which sometimes confuses the customer)

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