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Customer's e-mail address automatically is filled in as a recipient

edited Nov 22, 2019 6:05PM in CRM 1 comment

Hello,

When e-mailing from a customer the e-mail address is automatically filled in as a recipient of the e-mail, if there is no e-mail for that customer there is no problem but in case there is one and you forget to change it you might end up sending a visit report to the customer instead! Is there some way to change this behaviour?

Thanks.
Dora.

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