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NLTOTAL is in what currency???

edited Nov 22, 2019 6:05PM in CRM 1 comment

We have a series of collection letters (email templates that go out of a specific basis). Anyway, two of them use the field <NLTOTAL>, as in:

"Our records indicate that the attached invoice <NLTRANID> in the amount of <NLTOTAL> <NLCURRENCYNAME>s has been open for <NLDAYSOPEN> days"

However, we recently discovered (after sending hundred of these letters) that the amount being displayed by NLTOTAL DOES NOT MATCH THE AMOUNT OF THE INVOICE!!!!!

We have offices in the United States, Australia, and the UK. A recent 200 GBP invoice from the UK displayed as 407.22 GBP in our collection letter. After looking at the rates for a while, and noticing that this particular customer is based in Australia, I believe that the 407 figure is stated in AUD!!!!

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