Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Updating customer records
Howdy
Getting the following error on a csv import for UPDATING customer records.
Could not find matching record. Primary name field was not mapped or is empty.
Now, I can't use the internal ID as the list is coming from an external list that doesn't have any NS values in it other than the email address. I assumed that on an "update" it would try to look for existing records based on the first field imported. I guess not.
Does anyone have some idea how to achieve this?
0