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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Support case import sends out notifications on old cases
CSV import of support cases follows the notifications preferences. In our instance, we notify the email address on the case when the case is "created," and an "assignment notification" is sent to the support rep. Sounds good except I believe the target audience for this new feature has historical data from other systems.
We have 40k cases starting in 2001 to bring in from a SalesForce instance of a company we acquired. Worst scenario is 80k emails sent out: 1 to the customer, 1 to the assigned rep. Now that I think about the way I'm planning to handle reps who no longer are around (assigning their cases to the head of support), the worst scenario is a practical reality.
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