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errors with Sales order CSV imports

edited Dec 3, 2019 1:13PM in Account Administration 2 comments

Trying to import sales orders via CSV and encountering one error after another in the CSV response.

The fields I have are customer internal ID, external ID, date, po/cheque, item ID, line ID, quantity and some other date fields as well.

Errors I get as I play with the mappings are "reference key" not found for the either the customer internal ID, or the item internal ID.

The latest error I have is "This record already exists". If I'm using the CSV to create a new sales order, how possibly can the record already exists?

thanks for any help

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