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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Can't access NetSuite Support Center Role
As Administrator on our instance, I have the NetSuite Support Center Role access on my account, however, it is not visible in my list of available roles. I can access the NetSuite Account Center, but I need to get to the Customer Center so that I can view our estimate of services and eventually make a payment. I have looked around in SuiteAnswers, but I have not found anything that has worked. Is there something I am missing?