Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Scheduling a Phone Call when Status is changed
I am trying to write a script that will generate Phone call for our trainers with a start date 4 days after the entitystatus field is changed to specified value.
I have tried this several ways I believe a user event script would be my best bet but not sure. My block right now comes with the nlapiGetNewRecord and nlapiGetOldRecord both of them are coming back undefined. I have tried both beforeSubmit and afterSubmit and get the same results.
here is the beginning of my script right up to the problem area. I can not even tell if the other parts work or not as they are all dependent on this part working.
0