megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
Don't miss out on our Question of the Week! You only have until tomorrow, March 19, 2026, 2:00PM ET to comment your answers.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

getFieldValues doesn't work on 1 item selected

edited Dec 2, 2019 6:09PM in SuiteCloud / Customization 2 comments

From the Cash Sale form button, my code loads the current Customer record and adds certain items to a Multi Select List. (highlights them)

When I load the Customer Record and the Multi Select list on the Customer record has 2 or more items already selected on it, it works fine.

When I load the Customer Record and the Multi Select list on the Customer record has only 1 item, the code doesn't update the list.


function xUpdateBadges()  {   <span style="color:'"SeaGreen"'">//**Get Data from Customer record </span>   var record = nlapiLoadRecord('customer', nlapiGetFieldValue('entity'));   var GFV = new Array;   GFV = record.getFieldValues('custentity_badges_earned');<span style="color:'"SeaGreen"'">//Multi Select</span>   for(var i=0; i&amp;lt;= GFV.length; i++)   {    //alert(i + ": " + GFV[i]); <span style="color:'"Purple"'">//When only 1 item is selected GFV[i] returns 'undefined'</span>   }   GFV[i+1] = '6'; //another item to select   GFV[i+2] = '7'; //another item to select      <span style="color:'"SeaGreen"'">//**Committ the changes to the Supporter record</span>    record.setFieldValues('custentity_badges_earned', GFV);   var id = nlapiSubmitRecord(record, true);   alert("All Done");  }

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders