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Setting 'enddate' on 'supportcase' has no effect

edited Dec 2, 2019 6:01PM in SuiteCloud / Customization

For reporting reasons we want to back-date some closed dates on support cases.  There are some that just slipped through the cracks and were actually closed months before we finally cleaned them up and clicked closed.

The field is inline'ed in the UI, so I tried script and was encouraged that I didn't receive an error, however it also appears that the value didn't actually take.

Has anyone else experienced this?  If you can't change the value it seems like an error should be thrown at least.

Steve Klett | Senior Developer
NetValue Technology

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