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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Set Email(s) to NULL on new Case
Can someone please help me with the script to change the Email(s) field on a new support case to null or blank? This field is sourced from the email address listed on the Customer header and I need it nullified when a new case is created so the customer does not receive emails. Currently we are using the support center internally only.
I've been trying for a couple days now with no success... Any help is appreciated. My SuiteScript is very rusty, and almost completely forgotten so I'm certain this is something really simple that I'm not remembering...
Thanks!
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