Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Author/Sender Nickname in nlapiSendEmail "from" line.
Hi,
nlapiSendEmail() seems to ONLY allow for an Employee ID as the "Author" for an e-mail.
In a particular Suitelet, I am sending e-mail from our "support@company.com" address by using a placeholder Employee account which has that e-mail.
Many different employees can potentially use this suitelet to send e-mail but we ALWAYS want the "from" address to show as "support@company.com" and we ALWAYS want the "from" line to appear as "FirstName LastName <support@company.com>".
It appears that this is not possible right now. I did see that you can specify (as a User Preference) to have a "MESSAGE_NICKNAME" and "MESSAGE_EMAIL" but there are several problems with this.
0