Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Deleting a message and its attachments
We're cleaning up a spam flood in which many spam messages and infected attachments are attached to one particular customer. I'd like to delete the spam, and their attached files. Deleting the message from the NetSuite UI leaves the attachments behind.
I've crafted a simple form which can pull up the message and all its fields by message internal ID, but I can't get the file attachments to detach and delete them.
None of the fields appear to be a list of attachments.
message_record.getAllLineItemFields('mediaitem') comes back null.
message_record.getLineItemCount('attachments') is -1.
Where are those things hiding?
0