Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Unexpected Error on supportcase Suitescript Creation in Suitelet
I am having a :h_a_w: problem with creating a Support Case in Netsuite.
We have a Contact Us page on our site that asks for customer order information and this submits the information to a Suitelet. The suitelet also submits lead information into the Netsuite backend. The leads are submitted successfully into Netsuite, however I've been unable to create cases. I've hardcoded valid values into the submit statements but to no avail. The odd thing is that when I submit this information on the Client Side, and in the debugger, it creates the case and returns the id.
0