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Customer Center throws "The author internal ID or email must match an employee" error
Both customers and prospects can log into our Customer Center, once granted access. I have a custom script which checks a particular field on the customer record.
If the visitor is a customer, no errors happen.
If the visitor is a prospect, an error is thrown while fetching their record. The script contains the following and fails at the nlapiLoadRecord:
var ctx = nlapiGetContext(); var last_update_pref = ctx.getSetting('SCRIPT', 'custscript_eula_lastupdated'); var user_id = ctx.getUser(); nlapiLogExecution('AUDIT', 'showEULA start', 'Starting with user_id ' + user_id); var rec = nlapiLoadRecord('customer', ctx.getUser()); // ERROR HERE, NEVER LOGS THE FOLLOWING: nlapiLogExecution('AUDIT', 'showEULA fetch', 'Customer record fetched for customer ' + user_id); 0