Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Unable to filter by company when using running a contact search
Hi all! First post here.
Background:
I'm creating a HTML customer dashboard portlet to show customized views based on customer type and color-code important information for support representatives. To display all relevant customer information within one portlet, I am using nlapiLoadSearch() to return the results for a couple of custom searches I have defined and am then formatting the results into lists within the HTML.
Issue:
In native search portlets, running a custom search for supportcase or contact items only returns ones relevant to that customer to the portlet. This scope limiting seems to be built in, as when I run a nlapiLoadSearch() from my HTML portlet it returns all supportcase or contact items.