Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Unable to get address fields from salesorder from "Custom" address
I have a sales order with multi line shipping enabled.
When the order is saved with a "Custom" address, the address does not get added to the Customer record and I am unable to fetch the address fields.
I still get an internal id for the Custom address. Is there any way to fetch the custom address fields?
I tried looping thru the customer address sublist as well as searching address (code below) with no luck.
Any help is greatly appreciated.
var itemShipTo = nlapiGetLineItemValue('item', 'shipaddress', i); nlapiLogExecution('DEBUG', '####itemAddress:'+i, itemShipTo); if(itemShipTo){ var filters = [new nlobjSearchFilter('internalid', null, 'anyof', itemShipTo)]; var columns = [new nlobjSearchColumn('address1'), new nlobjSearchColumn('address1'), new nlobjSearchColumn('city'), new nlobjSearchColumn('state'), new nlobjSearchColumn('country'), new nlobjSearchColumn('zip')]; var addressSearchResults = getSearchResults('address', null, null, columns); 0