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Alter Custom Form based on Terms?

edited Dec 3, 2019 11:53AM in SuiteCloud / Customization

<Apologies for cross-posting this - I tried in the "transactions" section, but go now answers, so though I'd try here >

Hi all:

We are sort of stuck with the Netsuite "Customer Deposits" lack of functionality. One of these is the fact that Customer Deposits do not reflect in a customer's A/R balance..meaning that an Invoice will show a balance due, even though they've pre-paid via deposit..

We solve this by using a custom "Invoice" form to send a notification of shipment to a customer that has pre-paid (via a Customer Deposit); we don't call it an "Invoice", and we don't show the "Balance Due" fields, and that all works fine.

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