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Log call button...

edited Dec 3, 2019 11:51AM in SuiteCloud / Customization 2 comments

We wanted a way for reps to log a completed call for a contact with a single click from within the customer record...

Required-
1. The created call record to automatically pick up a status of completed
2. The created call record to automatically pick up the contact that the call was made to

This was achieved by using the following formula
concat('<a href="https://system.netsuite.com/app/crm/calendar/call.nl?status=COMPLETE&l=T&refresh=activities&invitee=', concat({company.internalid}||'&company='||{company.internalid}||'&contact='||{internalid}, '">LOG CALL</a>'))

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