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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Log call button...
We wanted a way for reps to log a completed call for a contact with a single click from within the customer record...
Required-
1. The created call record to automatically pick up a status of completed
2. The created call record to automatically pick up the contact that the call was made to
This was achieved by using the following formula
concat('<a href="https://system.netsuite.com/app/crm/calendar/call.nl?status=COMPLETE&l=T&refresh=activities&invitee=', concat({company.internalid}||'&company='||{company.internalid}||'&contact='||{internalid}, '">LOG CALL</a>'))
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