Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Problems using {actualtime} in formulas
I'm currently trying to create a custom entity field that uses {actualtime} in a VERY simple expression.
I have one custom entity field that is a decimal showing the total number of hours a customer has purchased. I need to be able to subtract the {actualtime} from this value to populate a separate custom entity field, i.e.
Hours Purchased = 80
Actual Work = 8:00
Remaining Hours = 72
I've tried creating a Remaining Hours field (type: Decimal Number) that has a Default Value formula of {customHoursPurchased}-{actualtime}, yet I am getting "ERROR: Invalid Expression"
Is there ANY way to easily convert the {actualtime}, {estimatedtimeoverride}, etc numbers so that they're actually usable in formulas?
0