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Formula Field for Case Message History

edited Dec 3, 2019 11:50AM in SuiteCloud / Customization 2 comments

I would like to place a field on the the case record that stores all of the past messages. I want to do this so that I can use the field in a saved search alert email. It's the only way I can think of to show the message history in the saved search email.

Is this possible to do with a custom formula field? I know it's possible to get the most recent message, but I am not sure how I would get all of the messages...

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