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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
New Email Message form
Does anyone know whether the "New Email Message" popup form can be customised?
The specific one, is the one that pops up when you click Email in the Communications > Messages tab on a Customer Service Case.
I need the email address to be automatically populated from the customer record.
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