Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Custom Segments - Can't Access Parent
We switched to the Custom Segments introduced by NetSuite from a couple of custom fields to keep track of what Industries are customers are in. For example one Parent Industry is Aerospace and the subsegments under Aerospace we have the following:
ID Value Parent
2 Aerospace
10 Air Cargo Aerospace
11 Aircraft Manufacturers Aerospace
12 Aircraft Repair and Maintenance Aerospace
13 Space Aerospace
14 Airlines Aerospace
If I run a saved search I can set in the Criteria to either the "Parent" or the "Value" field which is shown as "Name". So if I want to run a search for those customers who are in the Aerospace industry I would just set the criteria for Parent = "Aerospace".