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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Searching within ticket notes
We use Netsuite for logging support tickets. From time to time it would be handy to do a search within all the notes or messages within all the tickets, for (potentially) all customers. This would be handy for quickly locating tickets that the customer cannot remember the reference for, or for our support engineers to find text containing a relevant fix. For example, we might want to search for "motherboard", to locate a previous fix for an old motherboard problem.
(A) How do you search the notes/messages fields?
(B) Can a search parameter be passed to a saved search in order to do this (there's a thread on this, so this one may already be answered)
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