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How does "System Notes" work?

edited Jan 3, 2020 1:27AM in Search / Reporting 1 comment

We've recently had a discussion here at work and there are 2 differing opinions of what, exactly, is kept in the DB.

When someone makes a change, we see in the system notes:
date, set by, type, field, old value, new value

One way of thinking is that the entire record containing the item changed is kept in old & new formats (basically making duplicate records with sometimes 1 change).

Another way of thinking is that when someone hits Save, it only tracks the 6 items above, in an 'audittrail' table (or whatever the name) and saves the original record with the updates.

So, is either correct? Or is it something else all together?

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