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ERROR: Possible Divide by Zero - how to avoid this

edited Jan 3, 2020 1:23AM in Search / Reporting 11 comments

Hi,

First of all, thank you for reading my request.  I have a formula that is giving me the error: ERROR: Possible Divide by Zero

Here is the formula:  DECODE({custrecord_pr_process_step},'Created',1,0)/DECODE({custrecord_pr_process_step},'Package Sent',1,0)

I changed it using the NULLIF as follow:

DECODE({custrecord_pr_process_step},'Created',1,0)/nullif(DECODE({custrecord_pr_process_step},'Package Sent',1,0),0)

But this only returned some value as 0 and others as blanks.

I would really appreciate any kind of help on this.

Yen

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