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Overdue Balance Search Timing Out?

edited Jan 3, 2020 1:22AM in Search / Reporting

Hello;

We have a saved search that is used in a scheduled script to email out past due invoices/overdue accounts.  Recently this script has started to fail when bringing up the search results.  I'm not sure why;

* The search is a customer search and has four criteria - Overdue Balance & Balance over $25, Days Overdue over 15, and an non-blank email address.
* The only two fields returned in the results are ID & email.
* When it failed again, there were only 69 records returned.

Any thoughts?  The search takes a few minutes to come up in the user interface, so I can see why the script would time out.

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