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Type Message Missing in Role

edited Jan 3, 2020 1:18AM in Search / Reporting

I am trying to find a work around for a bug I have found.

When you go into a role and Searches -> Standard there is no type for Message, for me this means all my customers can see internal case comments as I cannot restrict them to a single saved search.  The wierd thing is if I go into the saved search I am trying to restrict and make it the default for that role.  When I view the role I can see in the section Searches -> Standard a line of Type Message and my saved search in the sublist view column.  However when I go to edit it the Type Message

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